Privacy Policy
We are committed to protecting your privacy and handling your personal information with care and transparency. When you visit or play at Biggerz Casino, we collect and manage data responsibly so you can enjoy our games with confidence that your information is treated respectfully and securely.
Information We Collect
We gather details that allow us to create and maintain your account, process transactions, and deliver a smooth gaming experience. This typically includes your full name, date of birth, email address, residential address, telephone number, and government-issued identification documents required for verification and regulatory compliance.
Payment information such as bank account details or cryptocurrency wallet addresses is collected only to the extent necessary to complete deposits and withdrawals. We also receive technical information automatically when you visit our site, including your IP address, browser type and version, device operating system, pages viewed, and the times and dates of your visits.
How We Use Your Information
Your personal information is used to register and manage your account, authenticate your identity, process financial transactions, and provide customer support. We also use it to improve our platform, customise your experience, send important service messages, and meet legal and licensing obligations in the jurisdictions where we operate.
From time to time we may send promotional communications about new games, bonuses, or special offers, but only where you have consented to receive such messages. You can adjust your marketing preferences at any time through your account settings.
Sharing and Disclosure
We may share your information with trusted service providers who help us operate the website, conduct identity verification, process payments, and provide customer support. These partners are contractually required to keep your data secure and use it only for the purposes we specify.
Information may also be disclosed to regulatory authorities, law enforcement agencies, or licensing bodies when required by law or to protect the integrity of our gaming operations. We do not sell your personal information to third parties for their own marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to remember your preferences, analyse traffic, and improve functionality. Some cookies are essential for the site to work properly, while others help us understand how visitors interact with our content.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the platform.
Data Security
We take the protection of your information seriously and use industry-standard security measures, including encryption, access controls, and regular security reviews. While we strive to maintain the highest possible standards, no system can guarantee complete security, and we encourage you to keep your login credentials confidential.
Your Rights and Choices
You have the right to access the personal information we hold about you, request corrections if it is inaccurate, and ask for deletion of your data where permitted by law. You may also withdraw consent for certain processing activities, subject to our legal and regulatory obligations.
To exercise these rights, please contact our customer support team. We will respond to your request within a reasonable timeframe and in accordance with applicable Canadian privacy laws.
Retention of Information
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once retention is no longer needed, we securely delete or anonymise the data.
Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review it regularly so you remain informed about how we protect your privacy.
Your continued use of Biggerz Casino after any changes have been posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our support team through the live chat feature on our website or by sending an email to our designated privacy contact address.